Returns & Exchanges

If your items are damaged or defective, please let us know within 14 days of receiving them to be eligible for a refund or exchange. Please use our contact form to get in touch: https://maddowe.com/pages/contact-us

All our items are made to order so please consider what sizes you're getting carefully. We've provided measurements for our sizing on all item pages. In general, it's safest to go up a size when ordering ladies' items. 

Because we're a small business, we're not able to take your returns or exchanges if you changed your mind or got the wrong size. If the item arrives damaged, we will be happy to replace it for you. 

Thank you for your understanding. 

If you have any concerns, please feel free to contact us